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The Pho Pasteur restaurant chain is the brainchild of Duyen Le
and his wife Thu. Duyen Le is the perfect embodiment of a classic
only-in-America saga. Le and Thu, along with their children,
immigrated to the US in 1987, as political refugees from Vietnam.
Once in his new adoptive country, brimming with hope and
enthusiasm, Le took up English and computer science at Middlesex
Community College in Lowell, Massachusetts; and completed his
schooling at the University of Massachusetts in Dorchester.
It is quite by accident that Duyen Le entered the restaurant
business. He first started his professional career as a high tech
engineer. At one point along the way Thu, his wife, who was
working as a waitress in Lowell, casually mentioned to him about
the profit potential she noticed in the restaurant business. Duyen
paid close attention to his wife's provident observations. Thu's
remarks prompted Le to start looking for a prospective place that
could house his first restaurant. In due time Le found a place on
Kneeland street, in Chinatown. The place was a moribund noodle
restaurant beset with poor management and service. Le and his wife
bought the place and literally changed everything.
They changed the interior, the menu, and most importantly they
trained the new personnel to adopt a friendly and courteous
attitude towards patrons. The new transformation paid off
handsomely, the place became a magnet for health conscious
students from neighboring Tufts Medical School, who were attracted
to the new eatery for its tasty and generous servings, and best of
all for its affordable menu items.
Soon the word-of-mouth kicked in and Pho Pasteur carved for
itself a place on the Chinatown gastronomic map. Even tourists
would swell the long lines of hungry diners trying to have their
portion of Pho. Soon after, Le opened another Pho Pasteur just
around the corner from the first one. Whether by design or not,
the second Pho Pasteur restaurant was the harbinger of a marvelous
success story, that is to say, the creation of the Pho Pasteur
restaurant chain. In well-timed expansion initiatives, Le acquired
new restaurants in Allston, Harvard Square, Newbury Street, and
Stuart Street.
Although all Pho Pasteur restaurants bear the same name, each
individual store has its own peculiarity. They are decorated
differently, they may cater to different kind of patrons according
to their locations, and their menus may vary considerably from one
place to another. The Allston restaurant was designed and
decorated to give a feel of a neighborhood place. The Harvard
Square restaurant graduated to a more sophisticated and urbane
decorative theme. The Newbury Street restaurant was decorated in
very much the same theme as the Harvard Square store, but the
setting is smaller. And the Stuart Street place aimed directly to
the high-end patrons. The upscale setting manifests itself in
decorative theme as well as its choice of menu, which offer a
fusion based food selection with basic Vietnamese ingredients.
Duyen Le has been a significant proponent in the emergence of
Vietnamese food to the main stream Metropolitan Boston. His
methodical approach, from a storefront eatery in Chinatown to an
up-scale restaurant in the theater district, has enriched Boston's
gastronomic landscape. Duyen Le and his wife have created and
re-defined, with stealth, what the Vietnamese culinary art ought
to be.
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